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TEAM BUILDING INFORMATION | |
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Team Building Information
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Effective Team Building Part 1 - Another Brick in the Wall! The first in a series of articles giving a slightly different viewpoint on effective team building, condensed from an original seminar presented by the author, John Roberts. John is a Freelance Training Consultant and director of JayrConsulting Ltd. What College Taught Me About Teamwork Training I declared a Communications Major two years into school, after discovering that it was a subject in which I had sincere interest. Now that I have graduated from college, I look back at the myriad of group projects and interactions that I had with the fellow students. WIIFM - Making the Whats In It for Me? Question Work for You In the constantly changing world of Call Centers, asking agents to adapt to ever increasing demands, responsibilities and performance can be a challenge to even the most involved of managers. Being able to create buy in is always challenging, but if you can answer the WIIFM question you will be ahead of the game. Building a Successful Team Once you've set a goal for yourself as a leader - whether it is to create your own enterprise, energize your organization, build a church, or excel in sports - the challenge is to find good people to help you accomplish that goal. Gathering a successful team of people is not only helpful, it's necessary. How the P.R.I.D.E. Team Changed my Call Center Several years ago I took an assignment as a Manager in an outsourcing Call Center. Shortly after I started it became clear that several areas within the department needed improvement; absenteeism was high (19%), call takers lacked the enthusiasm about the programs to deliver quality customer service and seemed unconnected to the goals and metrics. Putting Your Expert Team Together As a freelance writer myself, I know how important it is to have, and keep track of, experts to interview. Here are a few ideas on the topic: I always emphasize to clients and seminar participants how important it is to start and maintain a "Team 100" list -- people to support you in whatever you are doing. Team Success with "Innies": Why You Want Them on Your Team and How to Help Them Excel Everyone knows, works or lives with "innies." Who are they and what can they do for your team? Let's find out!"Innies" are those quiet, reserved folks who take time to think before they comment. The 5 Bes of Motivation It's not true in every organization, but it is true in many. Managers often don't understand their employees. Building High Performing Teams: Putting the I Back in Teamwork Ever watched a really brilliant idea meet with resistance and die? Or been involved in the battle of wills created when two people (or two departments) meet head on with their independent agendas? Equally painful perhaps, have you ever sat through one tireless and non-productive meeting after the next? Believe it or not these issues are simply different sides of the same coin. Getting the right people talking together effectively and generating desirable outcomes is what high performance teamwork is all about. 4 Tips for Keeping a Team Motivated Companies often have incentives for reps, but sometimes that isn't enough. To keep your team motivated, you could do a number of things:1. Dealing with People that Drive You Crazy! We all know someone who just drives us batty. Perhaps theperson is too noisy, too borish, or too flashy. Discovering the Truth on MLM Truth on mlmDid you know that the truth on mlm can set you free? Well, it definately can and here's why. Basic processes need to take place no matter how many different articles, books and websites are devoted to the subject on network marketing. How to Boost Morale In Your Organisation Who keeps the wheels turning in your organisation? Who holds it all together when chaos reigns supreme? Who can you rely on to run your department/business in your absence?Generally it's the admin/secretarial/support staff who toil away at their computers day after day, week after week and maybe year after year.Tell me?when's the last time you thanked or rewarded them for their efforts? I'm sure you did what everyone else does at Xmas - take them out to lunch or dinner. Working with Difficult People: 3 Questions to Help You Turn Your Tormentors into Teachers The Dance of ConflictWhen faced with the prospect of meeting with a confrontational employee, the project manager of a New Hampshire insurance company heaved a sigh. Not again, he thought to himself. Go On, Be A Tiger From the moment he putted with Bob Hope on the Mike Douglas Show at age two, Tiger Woods appeared destined for fame. After an unprecedented junior and amateur career, his entry into the professional ranks in 1996 received tremendous publicity - and one of the largest sponsorship contracts in history. Intercultural Team Building Internal business structures have been radically transformed over the past few decades. Changes in areas such as communication and transportation technology and shifts towards global interdependency have resulted in companies becoming increasingly international and therefore intercultural. People Are The Heart Of Your Organization Do you let your people express their thoughts about the roles and responsibilities they have in your organisation? Don't just take it for granted that everything's fine because no one complains.Organisations often spend a fortune on purchasing office furniture/computer software/filing systems etc. If You Can't See It, They Won't Do It Recently, while developing a customer service program, I asked my client to provide me with detailed descriptions of behaviors he wanted his team members to engage in. He called me back a short time later and told me that his department heads were having a difficult time with the assignment. Outdoor Team Development - Harmless Fun or Serious Learning? The Sales Director had organised a great conference; the venue was first class, the service excellent and the content of the workshops and presentations very motivational. The only potential "fly in the ointment" was the team-building afternoon which was scheduled to take place outdoors as evidenced by the memo outlining the fact that waterproof jackets, trousers and boots should be brought along to the conference. The Secret of Successful Events Reed Employment made a survey of their clients and compiled a report called Motivating People at Work. This revealed that social events that were both organised and paid for by employers have risen by 31 percent.
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